References:
https://smarthomeapt.com/61-troubleshooting-apple-tv-app-not-working-on-lg-tv-try-these-fixes
If you’re having trouble getting your Apple TV app to work on your LG TV, you’re not alone. Many users have reported experiencing this issue.
Fortunately, there are a few fixes you can try to get your Apple TV app up and running.
Make sure your LG TV has the latest version of software. To do this, go to the settings of your TV and select “Software Update.” If an updated version is available, follow the instructions to download and install it.
Make sure your LG TV is connected to the internet. Without an internet connection, the Apple TV app will not work. To check your internet connection, go to the settings of your TV and select “Network.” Make sure the connection status is “connected.”
Make sure your Apple TV app is up-to-date. To do this, go to the App Store on your LG TV and search for the Apple TV app. If an updated version is available, follow the instructions to download and install it.
Restart your LG TV. To do this, press and hold the power button on the remote for a few seconds until the TV turns off. Then, press the power button again to turn the TV back on.
Uninstall and reinstall the Apple TV app on your LG TV. To uninstall the app, go to the App Store and search for the Apple TV app. Select the app and then select “Uninstall.” Then, reinstall the app from the App Store.
Try using an alternative streaming device. If your LG TV is not compatible with the Apple TV app, you may want to try using an alternative streaming device such as a Roku, Chromecast, or Fire TV Stick.
Make sure your Apple TV app is logged in to the correct account. To do this, open the app and select “Account” from the menu. If the account is not the correct one, select “Log Out” and then log in with the correct account.
Try resetting your LG TV. To do this, go to the settings of your TV and select “Reset.” Follow the instructions to reset your TV.
Check for any system updates on your Apple TV. To do this, open the Apple TV app and select “System Updates.” If an update is available, follow the instructions to download and install it.
Contact LG Support for assistance. If none of the above fixes work, contact LG Support for additional help.
By following the steps outlined above, you should be able to get your Apple TV app up and running on your LG TV. However, if you’re still having trouble, contact LG Support for further assistance.