References:
https://smarthomeapt.com/59-resolving-disney-plus-not-working-on-lg-tv-try-these-fixes
If you’re having trouble getting Disney Plus to work on your LG TV, don’t worry! We’ve got you covered with 10 fixes for resolving Disney Plus not working on LG TV.
Check Your Network Connection: The first thing you should do is check your network connection. Make sure your LG TV is connected to a reliable Wi-Fi network, and that you have a good signal.
Update Your Software: Software updates often contain bug fixes and performance improvements, so it’s always a good idea to make sure your LG TV’s software is up to date. You can check for and install updates from the Settings menu.
Restart Your TV: Sometimes, simply restarting your device can solve the problem. Unplug your LG TV, wait a few minutes, and then plug it back in.
Reinstall the App: If restarting your LG TV doesn’t help, try reinstalling the Disney Plus app. Delete the app and then download it again from the App Store.
Clear Data and Cache: Clearing the data and cache of the Disney Plus app can also help resolve the issue. You can do this from the App Info page in the Settings menu.
Check Your TV’s Region: If you’re trying to watch Disney Plus on a LG TV outside of the supported regions, it won’t work. Make sure your LG TV is set to the correct region.
Check for Outages: If Disney Plus is down, there’s not much you can do. Check for outages on the Disney Plus website or social media pages.
Perform a Factory Reset: If all else fails, a factory reset of your LG TV may be necessary. This will reset all settings to their defaults, so make sure to back up any important data first.
Contact Disney Plus Support: If you’re still having trouble, contact Disney Plus support. They may be able to help you troubleshoot the issue.
Contact LG Support: If none of the above steps worked, you may need to contact LG support. They’ll be able to provide more in-depth assistance.
By following these 10 steps, you should be able to get Disney Plus working again on your LG TV. If you’re still having trouble, contact Disney Plus or LG support for more assistance.