References:
https://smarthomeapt.com/55-fixing-abc-app-not-working-on-samsung-smart-tv-try-these-fixes
Having trouble with your ABC App not working on your Samsung Smart TV? Don’t worry — there are plenty of fixes that may help.
Here are 10 fixes to try if your ABC App isn’t working on your Samsung Smart TV:
Restart the TV: This is the easiest fix to try and can sometimes do the trick. Unplug your TV, wait a few seconds, and plug it back in again. Then, turn the TV back on and see if your ABC App is working.
Check the internet connection: Make sure your TV is connected to the internet. Without an internet connection, the ABC App won’t work.
Update the ABC App: Make sure you’re using the latest version of the ABC App. To update it, go to the ‘Settings’ menu on your Samsung Smart TV and select ‘Software Update’.
Clear the cache: Clearing the cache can help with many app issues. To do this, go to ‘Settings’, then ‘Apps’, and select ‘Delete Cache’.
Uninstall and reinstall the ABC App: Sometimes uninstalling and reinstalling an app can solve the problem. To do this, go to ‘Settings’, then ‘Apps’, and select ‘Uninstall’. Then, go to ‘Store’ and reinstall the ABC App.
Check for updates on your Samsung Smart TV: Make sure your Samsung Smart TV is using the latest software. To do this, go to ‘Settings’, then ‘Software Update’.
Check for updates on the ABC App: Make sure you’re using the latest version of the ABC App. To do this, go to the ‘Settings’ menu on your Samsung Smart TV and select ‘Software Update’.
Reset the TV: Resetting your TV can help resolve many issues. To do this, go to ‘Settings’, then ‘Support’, and select ‘Reset’.
Connect your TV to the internet using a wired connection: Sometimes a wired connection can provide a more stable connection than a wireless one. To do this, connect an Ethernet cable from your modem or router to the back of your TV.
Contact Samsung Support: If none of the above fixes work, contact Samsung Support. They can provide additional assistance and help you resolve the issue.
Hopefully one of these fixes resolves your issue and you can start using the ABC App on your Samsung Smart TV again. Good luck!
