References:
https://smarthomeapt.com/51-fixing-prime-video-not-working-on-lg-smart-tv-try-these-tips-first
Are you having trouble getting your Prime Video to play on your LG Smart TV? You’re not alone. Prime Video is one of the most popular streaming services and many people rely on it for their entertainment needs. Unfortunately, there can be technical issues that prevent it from working properly.
If you’re having issues getting Prime Video to work on your LG Smart TV, here are 10 fixes that may help:
Check your internet connection. Make sure your internet connection is working properly and that you have a strong signal.
Make sure your TV is up to date. You should regularly check for firmware updates and install them.
Clear the app’s data. Go to “Settings>Apps>Prime Video” and select “Clear Data”.
Uninstall and reinstall the Prime Video app. This can help if the app is corrupted or out of date.
Check your device’s compatibility. Make sure your device is compatible with Prime Video.
Check your region. Make sure you’re in an eligible country or region to stream Prime Video.
Restart your device. Turn off your device, wait a few minutes and then turn it back on.
Check your TV’s audio settings. Make sure the audio settings are correct for Prime Video.
Check your TV’s video settings. Make sure the video settings are correct for Prime Video.
Contact LG support. If all else fails, contact LG support for help troubleshooting the issue.
We hope these 10 fixes help you get your Prime Video working on your LG Smart TV. If you’re still having trouble, contact LG support for additional help.