References:
https://smarthomeapt.com/44-spotify-not-working-on-samsung-smart-tv-try-these-fixes
Are you having issues with Spotify not working on your Samsung Smart TV? Many users have reported having problems with the streaming service, which can be frustrating.
Fortunately, there are several fixes that you can try to get Spotify working again.
Check for Software Updates: The first step to take when troubleshooting Spotify not working on your Samsung Smart TV is to make sure that your TV’s software is up to date. This can be done by going to the Settings menu and then selecting the Update option. If a new update is available, install it and then try launching Spotify again.
Reset the Network Settings: A spotty internet connection can cause Spotify not to work properly. To resolve this issue, go to the Network Settings menu and then select the Reset option. This will reset your network settings and help ensure that you have a strong and stable connection.
Uninstall and Reinstall the App: If resetting the network settings doesn’t work, try uninstalling and reinstalling the Spotify app on your Samsung Smart TV. This can help to resolve any issues with the app itself.
Clear Cache: Sometimes, the cache on your Smart TV can become corrupted, which can lead to Spotify not working properly. To clear the cache, go to the Settings menu and then select the Storage option. Select the Clear Cache button and then try launching Spotify again.
Check for Compatible Devices: Some older Smart TV models are not compatible with Spotify. To check if your device is compatible, go to the Spotify website and look for the list of compatible devices.
Log Out of Spotify: If you’re having issues with Spotify not working properly, try logging out of the app and then logging back in. This can help to reset any corrupted settings and get Spotify working again.
Check for Server Outages: Sometimes, server outages can cause Spotify not to work properly. To check if this is the case, go to the Spotify website and look for any server status updates.
Disable Ad Blockers: If you’re using any ad blockers, try disabling them and then launching Spotify again. Ad blockers can sometimes interfere with the streaming service.
Disable VPN: If you’re using a VPN, try disabling it and then launching Spotify again. VPNs can sometimes interfere with streaming services.
Check for Firewall Settings: If you have any firewall settings enabled, try disabling them and then launching Spotify again. Firewalls can sometimes interfere with streaming services.
Contact Support: If none of the above fixes work, then you should contact Spotify’s customer support team. They may be able to provide further information or assistance.
By following the above steps, you should be able to get Spotify working again on your Samsung Smart TV. If none of these fixes work, then it’s best to contact customer support for further assistance.