References:
https://smarthomeapt.com/42-plex-app-not-working-on-vizio-smart-tv-try-these-fixes
Plex is a great media streaming app for watching movies, TV shows, and other digital media. However, some users have reported that the app does not work properly on their Vizio Smart TV.
This can be an annoying problem, but there are a few potential fixes that you can try to get Plex working again on your Vizio Smart TV.
Update Plex: The first step is to make sure you have the latest version of Plex installed on your Vizio Smart TV. You can do this by going to the app store on your TV and searching for “Plex”. If an update is available, install it and check if the problem is resolved.
Check Your Internet Connection: Make sure your internet connection is working properly. If you are having trouble with your connection, try resetting your modem and router.
Restart Your TV: Sometimes, restarting your TV can help resolve any temporary issues with the app. To restart your TV, press the power button and then wait for the device to power off. Once it is off, turn it back on and try launching the Plex app again.
Check Firewall Settings: Check your firewall settings and make sure that Plex is allowed to connect to the internet. If the firewall is blocking the connection, you may need to adjust the settings to allow Plex to work properly.
Clear App Data: If none of the above steps have worked, you can try clearing the app’s data. To do this, go to the settings menu on your TV and select “Apps & Games”. Find the Plex app and select “Clear Data”.
Update TV Software: Another potential fix is to make sure your TV’s software is up to date. To do this, go to the settings menu on your TV and select “System Update”. If a software update is available, install it and check if the problem is resolved.
Reinstall Plex: If all else fails, you can try uninstalling and reinstalling the Plex app on your smart TV. This should reset the app and help fix any issues you are having.
Enable HDMI-CEC: This is a feature on some TVs that allows you to control the TV with your remote. To enable this, go to the settings menu on your TV and select “System”. Then, choose “HDMI-CEC” and make sure it is enabled.
Disable Background Apps: If you have any background apps running on your TV, they may be interfering with the Plex app. To check this, go to the settings menu on your TV and select “Apps & Games”. Then, check if any apps are running in the background and disable them.
Reset TV Settings: If none of the above steps have worked, you can try resetting your TV to its factory settings. This should reset any settings that may be interfering with the Plex app.
Contact Customer Support: If you are still having trouble with the app, you can contact customer support for further assistance. They may be able to help you troubleshoot the issue and get the app working again.
These are some potential fixes for the Plex app not working on Vizio Smart TV. If you have tried all of these steps and the app is still not working, then it is time to contact customer support for further assistance.
