References:
https://smarthomeapt.com/40-plex-app-not-working-on-your-lg-smart-tv-try-these-fixes-now
Plex, the popular media streaming service, is a great way to watch your favorite movies and TV shows on your LG Smart TV. However, sometimes the Plex App may not be working properly on your TV. Whether it’s not loading, not connecting, or not playing the content you want, it can be very frustrating.
Luckily, there are a few things you can do to get the Plex App working again on your LG Smart TV. Here are 11 fixes to try if the Plex App is not working properly on your TV.
Restart Your TV and Plex App
The first thing to try when the Plex App is not working is to restart your TV and the Plex App. Simply turn off your TV, wait a few minutes, and then turn it back on. Open the Plex App and try loading the content again.
Check Your Internet Connection
The Plex App needs a strong internet connection to work properly. If your internet connection is slow or unreliable, the Plex App may not be able to load content. Make sure your internet connection is working properly by testing it on another device.
Update the Plex App
Make sure you have the latest version of the Plex App installed on your LG Smart TV. If it’s out of date, the Plex App may not work properly. To update the Plex App, open the App Store on your TV and search for “Plex”.
Update Your TV’s Software
Your LG Smart TV needs to have the latest software installed in order for the Plex App to work properly. To check for updates, open the Settings menu on your TV and look for “Software Update”. Follow the on-screen instructions to install any available updates.
Clear the Plex App’s Cache
Sometimes the Plex App can become overloaded with cached data, which can cause it to stop working properly. To clear the cache, open the Plex App and go to Settings > Advanced > Clear Cache.
Uninstall and Reinstall the Plex App
If none of the above methods are working, you may need to uninstall and reinstall the Plex App. To uninstall the App, go to the Apps menu on your TV and select the Plex App. Then, select “Uninstall” and confirm by pressing “Yes”. To reinstall the Plex App, open the App Store on your TV and search for “Plex”.
Use an Alternate Network Connection
If the Plex App is still not working properly, try connecting to a different network. For example, if you’re using a wireless connection, try connecting with an ethernet cable instead. This will help determine if the issue is with your network or with the Plex App itself.
Check Your Firewall Settings
Your firewall settings can sometimes interfere with the Plex App. To check your firewall settings, open the Settings menu on your TV and look for “Firewall”. Make sure the firewall is turned off and try loading the Plex App again.
Try a Different Server
If you’re connecting to a remote server, try connecting to a different server. Different servers may have different settings that can affect the performance of the Plex App.
Check for Server Outages
If you’re connecting to a remote server, it’s possible that the server may be having an outage. Check the server’s website or social media accounts to see if there are any reported outages.
Contact Plex Support
If none of the above methods are working, you should contact Plex Support for help. Plex has a helpful and knowledgeable support team that can help you troubleshoot any issues you’re having with the Plex App.
By following these 11 fixes, you should be able to get the Plex App working again on your LG Smart TV. If you’re still having trouble, contact Plex Support for additional help.
