References:
https://smarthomeapt.com/39-ae-app-not-working-on-samsung-smart-tv
If you’re having trouble getting the A&E app to work on your Samsung Smart TV, there is no need to worry.
There are a few simple fixes that may help you get the app back up and running in no time.
Check your internet connection – The first step you should take is to check your internet connection. Make sure that it is connected and working properly, then try loading the A&E app again.
Update the A&E app – To make sure you’re using the most recent version, go to “Settings” and check for any available updates.
Uninstall the A&E app – If the app is still not working, try uninstalling the app and then reinstalling it. This may help solve any issues you’re having with the app.
Clear the cache – Clearing the app’s cache can help free up memory and eliminate any glitches that may be causing the app to not work.
Restart your TV – Sometimes a simple restart will do the trick. Turn off your TV and turn it back on to see if that helps.
Check for updates on your TV – Your TV may need to be updated in order for the A&E app to work. Navigate to “Settings” and check for available updates.
Reset the TV – If all else fails, you may have to reset your TV. To do this, go to “Settings” and select “Factory Reset”.
Check for server issues – If the A&E app is still not working, it may be due to a server issue. Check the A&E website to see if there are any known issues.
Check your Smart Hub Settings – Make sure that the Smart Hub is set up correctly. Go to “Settings” and select “Smart Hub”.
Check region settings – Make sure that your region settings are correct. Go to “Settings” and select “Region” to check this.
Contact support – If the issue persists, you may have to contact Samsung support for further assistance.
Hopefully, one of the above fixes was able to help you resolve the issue with your A&E app not working on your Samsung Smart TV. If not, contact Samsung support for further assistance.