References:
https://smarthomeapt.com/37-xfinity-app-not-working-on-samsung-smart-tv
If you’re having trouble getting the Xfinity app to work on your Samsung Smart TV, you’re not alone. Many users have reported issues with getting the app to work properly on their TV, and there are several potential fixes that you can try. Here are 11 fixes for Xfinity App Not Working on Samsung Smart TV.
Make sure your TV is connected to the internet. Before you do anything else, make sure that your Samsung Smart TV is connected to the internet. Without an internet connection, the Xfinity app won’t work.
Update your TV’s firmware. Make sure that your Samsung Smart TV is up-to-date with the latest firmware. You can check for updates in the Settings menu.
Update the Xfinity app. Check to see if there is an update available for the Xfinity app. If there is, make sure to download it and install it.
Power cycle your TV. Try powering off your Samsung Smart TV and unplugging it from the wall for a few minutes. Then plug it back in and turn it on and see if the Xfinity app works.
Check your Xfinity account. Make sure that your Xfinity account is in good standing and that your subscription is active.
Clear the app’s data. Go to the TV’s Settings menu and find the Xfinity app. From there, select the “Clear Data” option and then try launching the app again.
Reset your TV. If all else fails, you may need to reset your Samsung Smart TV to its factory settings. This will delete all of your apps and settings, so make sure to back up any important data before doing this.
Reset your modem or router. If you’re having trouble with your internet connection, try resetting your modem or router.
Try a different internet connection. Some users have reported success by switching to a different internet connection, such as an ethernet connection or a cellular hotspot.
Contact Xfinity support. If you’re still having trouble with the Xfinity app, contact Xfinity support for further assistance.
Try a different streaming device. If you’re still having trouble with the Xfinity app on your Samsung Smart TV, you may want to try using a different streaming device, such as a Roku or an Apple TV.
These are 11 fixes for Xfinity App Not Working on Samsung Smart TV. If you’re still having trouble with the app, contact Xfinity support for further assistance.