References:
https://smarthomeapt.com/34-movies-anywhere-app-not-working-on-samsung-smart-tv-proven-fixes
As Samsung Smart TV owners know, the Movies Anywhere app is a great way to watch movies from different streaming services. However, sometimes the app can stop working, which can be very frustrating.
Fortunately, there are some fixes you can try if your Movies Anywhere app is not working on your Samsung Smart TV.
Try Restarting the App: The first thing you should try is restarting the app. To do this, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Close App.” After this, select the app again and try opening it.
Restart Your Smart TV: If restarting the app doesn’t work, try restarting your Smart TV. To do this, press the Power button on your remote, then select “Power Off.” Wait a few minutes and then turn your Smart TV back on.
Update Your Smart TV’s Software: Another fix you can try is updating the software on your Smart TV. To do this, go to the Home Screen and select the Settings app. Then, select “Software Update” and follow the on-screen instructions.
Update the Movies Anywhere App: You should also check for updates for the Movies Anywhere app. To do this, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Check for Update.” Follow the on-screen instructions to install any available updates.
Clear the App’s Cache: The Movies Anywhere app can sometimes become sluggish if it has too much cached data. To clear the app’s cache, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Clear Cache.”
Check Your Internet Connection: If the Movies Anywhere app isn’t working, make sure your internet connection is working properly. To check your connection, go to the Home Screen and select the Settings app. Then, select “Network” and check the “Internet” section.
Reset Your Network Settings: If your internet connection is working properly, try resetting your network settings. To do this, go to the Home Screen and select the Settings app. Then, select “Network” and press the Options button on your remote. Select “Reset Settings” and follow the on-screen instructions.
Uninstall and Reinstall the App: If all else fails, try uninstalling and reinstalling the Movies Anywhere app. To do this, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Uninstall.” Once the app is uninstalled, select it again and follow the on-screen instructions to install it.
Contact Samsung Support: If none of these fixes work, you should contact Samsung Support. They will be able to provide more information and help you troubleshoot the issue.
Check if the App is Compatible with Your Smart TV Model: Finally, make sure the Movies Anywhere app is compatible with your Smart TV model. To check this, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Info.” This will display the app’s compatibility information.
Check for Maintenance or Outages: You should also check for maintenance or outages that may be affecting the app. To do this, go to the Home Screen and select the Movies Anywhere app. Then, press the Options button on your remote and select “Status.” This will display any known maintenance or outages.
These are some of the fixes you can try if your Movies Anywhere app is not working on your Samsung Smart TV. If none of these fixes work, you should contact Samsung Support for more help.
