References:
https://smarthomeapt.com/29-britbox-app-not-working-on-samsung-smart-tvs-proven-fixes
When it comes to streaming services, BritBox is one of the most popular options for British TV fans. However, some users have reported problems with the BritBox app on Samsung Smart TVs.
If you’re having trouble getting the BritBox app to work on your Samsung Smart TV, here are 11 fixes you can try.
Check for system updates: You should always make sure your TV is running the latest software. This can help ensure the BritBox app works properly. To check for updates, go to Settings > Support > Software Update > Update Now.
Disable any ad blockers: Ad blockers can sometimes interfere with streaming apps, so it’s best to disable them before trying to use the BritBox app.
Check your internet connection: Make sure your internet connection is working properly. You can test your connection speed at speedtest.net.
Clear the cache: Clearing your TV’s cache can help resolve any glitches that might be causing issues with the BritBox app. To clear the cache, go to Settings > General > Clear Cache.
Uninstall and reinstall the app: Uninstalling and reinstalling the app can often help resolve any problems you’re having. To do this, go to the Smart Hub, select the BritBox app, and select “Uninstall.” Then go to the App Store, select the BritBox app, and select “Install.”
Reset the Smart Hub: Resetting the Smart Hub can help resolve any issues you’re having with the BritBox app. To do this, go to Settings > General > Reset Smart Hub.
Check for firmware updates: If your TV is running an outdated version of firmware, it can cause issues with the BritBox app. To check for firmware updates, go to Settings > Support > Software Update > Update Now.
Turn off your TV for a few minutes: Sometimes, turning your TV off for a few minutes can help reset any glitches that might be causing the BritBox app to not work.
Check your connection type: If you’re using a wired connection, try switching to a wireless connection. If you’re using a wireless connection, try switching to a wired connection.
Contact your internet service provider: If you’re still having issues, contact your internet service provider and make sure they’re not blocking the BritBox app.
Contact BritBox support: If none of the above fixes work, contact BritBox support and they can help you troubleshoot the issue.
Hopefully one of the above fixes will help you get the BritBox app working on your Samsung Smart TV. If not, contact BritBox support for further assistance.
