References:
https://smarthomeapt.com/19-apple-music-not-working-on-samsung-smart-tv
If your Apple Music is not working on your Samsung Smart TV, don’t worry! There are some simple solutions that you can use to get your music streaming service up and running again in no time.
Here are 11 fixes that you can try to get Apple Music back up and running on your Samsung Smart TV.
Check your internet connection: Make sure that your Samsung Smart TV is connected to a stable internet connection. If not, try resetting your router or modem and see if that helps.
Update your Apple Music app: Make sure that you have the latest version of the Apple Music app installed on your Samsung Smart TV. If not, update it to the latest version and try again.
Restart your Samsung Smart TV: If all else fails, try restarting your Samsung Smart TV and see if that helps.
Clear the cache: Clearing the cache on your Samsung Smart TV can help resolve some issues, including Apple Music not working. To do this, go to Settings > System > Clear Cache.
Reset your Samsung Smart TV: If clearing the cache doesn’t help, try resetting your Samsung Smart TV. This will reset your TV to its factory settings and will help with some of the issues you might be facing.
Sign out and sign in again: If you’re having trouble signing in to your Apple Music account, try signing out and then signing in again. This should help resolve the issue.
Update Apple Music account: Make sure that your Apple Music account is up to date. If not, update it and try again.
Check your subscription: If you’re having trouble streaming music, make sure that you have an active subscription to Apple Music. You can check your subscription status in the ‘Account’ section of the app.
Check your TV’s audio settings: Make sure that the audio settings on your Samsung Smart TV are set to the correct output.
Check for system updates: Make sure that your Samsung Smart TV’s system software is up to date. If not, update it and try again.
Contact Apple support: If none of the above solutions work, contact Apple Support for further assistance.
By following the above tips, you should be able to get your Apple Music up and running on your Samsung Smart TV again. However, if you’re still having trouble, contact Apple Support for further assistance.