References:
https://smarthomeapt.com/18-tsn-app-not-working-on-lg-smart-tv-fixes-that-works
Are you trying to access the TSN app on your LG Smart TV but having no luck? You’re not alone. Many users have reported problems with the TSN app not working correctly on their LG Smart TVs.
Fortunately, there are some simple fixes that you can try to get your app back up and running.
Check for App Updates: The first step to take when the TSN app is not working on your LG Smart TV is to make sure that you have the latest version of the app installed. Open the app store on your TV and search for the TSN app. If an update is available, install it and then try launching the app again.
Restart your TV: If the app still won’t work, try restarting your TV. To do this, press the ‘Home’ button on the remote to bring up the main menu. Then, select ‘Settings’ and then ‘System’. Scroll down to ‘Restart’ and select it. Wait for your TV to restart and then try launching the TSN app again.
Clear the App Cache: Clearing the app cache can help to resolve issues with the TSN app. To do this, go to ‘Settings’ and then ‘Apps’. Select ‘TSN’ and then ‘Storage’. Select ‘Clear Cache’ and then try launching the app again.
Reset Network Settings: If the app is still not working, try resetting the network settings on your LG Smart TV. To do this, go to ‘Settings’ and then ‘Network’. Select ‘Reset Network Settings’ and then wait for the TV to restart. Once your TV has restarted, try launching the TSN app again.
Check for Firmware Updates: Outdated firmware can cause issues with the TSN app. Check to see if a firmware update is available for your TV by going to ‘Settings’ and then ‘System’. Select ‘Firmware Update’ and then follow the on-screen instructions to install the update. Once the update is installed, try launching the TSN app again.
Re-Link Your Account: If the app still isn’t working, try re-linking your account. To do this, open the ‘Settings’ menu on your TV and select ‘Accounts’. Select ‘TSN’ and then click ‘Sign Out’. Enter your credentials and then sign in again. Once you’re signed in, try launching the TSN app again.
Perform a Factory Reset: If all else fails, you can try performing a factory reset on your LG Smart TV. This will reset all of your settings and delete any installed apps, so make sure to back up any important data before you proceed. To perform a factory reset, go to ‘Settings’ and then ‘System’. Select ‘Reset’ and then ‘Factory Reset’. Follow the on-screen instructions to complete the reset and then try launching the TSN app again.
Unplug the TV: If the TSN app still won’t work, try unplugging your TV for a few minutes and then plugging it back in. This will reset the power and can help to resolve any software issues.
Contact LG Support: If none of the above steps have worked, it’s time to contact LG support. Explain the issue and they should be able to provide further assistance.
Contact TSN Support: Alternatively, you can try contacting TSN support. Explain the issue and they may be able to help you resolve it.
Use a Different Device: If all else fails, you can try streaming the TSN app on a different device, such as your laptop or smartphone.
Hopefully these tips will help you get the TSN app working on your LG Smart TV. If the app still isn’t working after trying all of the above steps, you may need to contact customer support for further assistance.
