References:
https://smarthomeapt.com/12-roku-channel-app-not-working-on-samsung-smart-tv
It’s no secret that streaming devices like Roku are the future of television. However, if you’ve recently tried to access the Roku Channel app on your Samsung Smart TV and found that it’s not working, don’t worry—you’re not alone.
The good news is that there are a few things you can do to get the Roku Channel app up and running again.
Here are eleven fixes for when the Roku Channel app isn’t working on Samsung Smart TVs.
- Check for Software Updates
The first thing you should do when the Roku Channel app isn’t working is to check for any software updates. Samsung regularly releases updates for its Smart TV software, and the Roku Channel app may need to be updated in order to work properly.
- Check Your Internet Connection
In order to use the Roku Channel app, you need a reliable internet connection. Make sure that your internet is working properly and that there are no issues with your router or modem.
- Reset the Roku Channel App
If the app is still not working after updating the software and checking your internet connection, you can try resetting the Roku Channel app. To do this, press the Home button on your remote, select Apps, then select the Settings icon for the Roku Channel app. From there, select Reset and follow the prompts.
- Reset Your Smart TV
If the Roku Channel app is still not working, you can try resetting your Samsung Smart TV. To do this, press the Menu button on your remote, select Support, then select Self Diagnosis. From there, select Reset and follow the prompts.
- Uninstall and Reinstall the App
If resetting your Smart TV didn’t work, you can try uninstalling and reinstalling the Roku Channel app. To do this, press the Home button on your remote, select Apps, then select the Settings icon for the Roku Channel app. From there, select Uninstall and follow the prompts. To reinstall the app, press the Home button on your remote, select Apps, then select the Search icon. Type in “Roku Channel” and follow the prompts to install the app.
- Restore Factory Settings
If uninstalling and reinstalling the app doesn’t work, you can try restoring your Smart TV to its factory settings. To do this, press the Menu button on your remote, select Support, then select Self Diagnosis. From there, select Reset and follow the prompts.
- Contact Roku
If none of the above fixes worked, you can try contacting Roku for help. They may be able to provide additional troubleshooting steps to get the app working again.
- Replace Your Remote
If your remote is damaged or not working properly, this could be the cause of the issue. Try replacing your remote to see if that fixes the problem.
- Contact Samsung
If none of the above fixes work, you can try contacting Samsung for help. They may be able to provide additional troubleshooting steps to get the app working again.
- Contact Your Internet Service Provider
If your internet connection is the cause of the issue, you can try contacting your internet service provider for help. They may be able to provide additional troubleshooting steps to get the app working again.
- Try a Different Streaming Device
If none of the above fixes worked, you can try using a different streaming device such as an Apple TV or a Chromecast.
By following these steps, you should be able to get the Roku Channel app up and running on your Samsung Smart TV. If you’re still having trouble, you may need to contact Roku or Samsung for additional help.
