References:
https://smarthomeapt.com/7-cw-app-not-working-on-lg-smart-tv-try-these-11-methods
If your LG Smart TV is having trouble running the CW app, you’re not alone. Many users have reported issues with the CW app not working correctly on their LG Smart TVs. This can be incredibly frustrating, especially when you're just trying to enjoy some of your favorite shows.
Fortunately, there are a few fixes you can try to get the app working again:
Check for App Updates: The CW app may need to be updated to function properly on your LG Smart TV. To check for updates, open the LG Content Store and select the “Updates” section. If an update is available, it will be listed here.
Check Network Connection: Poor or weak network connections can cause the CW app to not work properly. Make sure that your LG Smart TV is connected to your home network and that the signal strength is strong.
Restart Your LG Smart TV: Sometimes restarting your LG Smart TV can help reset the system and fix any minor issues that may be causing the CW app to not work. To restart your TV, press the Home button on your remote, and then select “Settings” > “System” > “Restart”.
Reinstall the CW App: Uninstalling and reinstalling the CW app can help fix any underlying issues that may be preventing it from working properly. To uninstall the app, open the LG Content Store and select the “My Apps” section. Select the CW app and then choose “Uninstall”. Once the app has been uninstalled, you can reinstall it by searching for it in the LG Content Store.
Clear Cache and Data: Clearing the cache and data of the CW app can help fix any corrupted files that may be causing it to not work properly. To clear the cache and data, open the LG Content Store and select the “My Apps” section. Select the CW app and then choose “Clear Cache and Data”.
Reset Your LG Smart TV: Resetting your LG Smart TV can help fix any software issues that may be preventing the CW app from working correctly. To reset your TV, press the Home button on your remote, and then select “Settings” > “System” > “Reset”.
Check Date and Time Settings: If your LG Smart TV’s date and time settings are incorrect, this can cause the CW app to not work properly. To check your date and time settings, press the Home button on your remote, and then select “Settings” > “System” > “Date & Time”. Make sure that the settings are correct and then try using the app again.
Disable VPN: If you’re using a VPN on your LG Smart TV, this can prevent the CW app from working properly. To disable your VPN, press the Home button on your remote, and then select “Settings” > “Network” > “VPN”. Turn off the VPN and then try using the app again.
Update LG Smart TV Software: Outdated software on your LG Smart TV can cause the CW app to not work properly. To update your LG software, press the Home button on your remote, and then select “Settings” > “System” > “Software Update”. Follow the on-screen prompts to complete the update.
Check for LG Firmware Updates: Outdated firmware on your LG Smart TV can also cause the CW app to not work properly. To check for firmware updates, press the Home button on your remote, and then select “Settings” > “System” > “Firmware Update”. If an update is available, it will be listed here.
Contact LG Support: If none of the above fixes work, you may need to contact LG support for assistance. They may be able to help troubleshoot the issue and get the CW app working properly on your LG Smart TV.