References:
https://smarthomeapt.com/6-how-to-fix-cw-app-not-working-on-vizio-smart-tv
If you are experiencing issues with the CW app not working on your Vizio Smart TV, you have come to the right place. This guide will provide you with 11 fixes that may help resolve the issue.
Restart the TV: The first step to take when the CW app does not work on your Vizio Smart TV is to restart it. To do this, unplug the TV from the power outlet and leave it for a few minutes before plugging it back in and turning it on.
Update the TV's Software: Make sure your Vizio Smart TV is running the latest version of the software. To do this, go to the TV's settings, select the System menu and then select Software Update. If an update is available, download and install it.
Reset the TV's Network Settings: Resetting the network settings of the TV can also help fix the issue. To do this, go to the TV's settings, select the Network menu and then select Reset Network Settings.
Check the TV's Network Connection: Make sure that the TV is connected to a stable and strong network connection. You can check the connection strength by running the TV's Network Diagnostics test.
Check the CW App Version: Make sure that the CW app is up-to-date. To do this, open the app, go to the Settings menu and then select About. If an update is available, download and install it.
Re-Install the CW App: Uninstall the CW app from the TV and then install it again. To do this, go to the TV's settings, select the Apps menu and then select the CW app. Select Uninstall and then re-install it.
Disable the TV's VPN: If you are using a VPN on the TV, disable it and then try to use the CW app. To do this, go to the TV's settings, select the Network menu and then select VPN.
Clear the App's Cache: Clearing the app's cache can also help fix the issue. To do this, go to the TV's settings, select the Apps menu and then select the CW app. Select Clear Cache and then restart the TV.
Reset the TV to Factory Settings: Resetting the TV to its factory settings can also help fix the issue. To do this, go to the TV's settings, select the System menu and then select Reset to Factory Settings.
Upgrade the TV's Firmware: Make sure that the TV is running the latest version of the firmware. To do this, go to the TV's settings, select the System menu and then select Firmware Upgrade. If an update is available, download and install it.
Contact Vizio Support: If none of the above solutions work, contact Vizio support and they will be able to provide further assistance.
Following these 11 fixes should help resolve the issue of the CW app not working on your Vizio Smart TV.